Refund policy
We Stand Behind Our Drip. Period.
"All TimeWarp Drip™ products are made to order via print-on-demand. Production takes 3–7 business days before shipment. Domestic delivery is estimated at 5–10 business days after production. International orders may take longer. We do not guarantee specific delivery dates. Customers are responsible for return shipping costs unless the item is defective or incorrect. Custom and made-to-order items are final sale unless defective.
Every piece from TimeWarp Drip is made to order — custom printed, just for you in true TimeWarp Drip Style. That means we don’t do the whole “try it, return it, repeat” thing. But what we do do is stand behind the quality of every single item that leaves our production floor. If something’s wrong, we make it right. No runaround. No corporate nonsense. Just real accountability.
The Real Talk on Returns
Because our products are print-on-demand, custom printed, and made specifically for you, we don’t accept returns or exchanges for:
- Change of mind — we believe in your choices, own it 👑
- Wrong size ordered — check the size guide, it’s there for a reason
- “It’s not what I expected” — our product photos are accurate; what you see is what you drip
We know that sounds firm. It is. But keep reading — because we’ve got you covered where it counts.
When We Absolutely Got You
If your order arrives defective, damaged, misprinted, or just plain wrong — that’s on us, and we will fix it. No guilt trips. No jumping through hoops.
Here’s what qualifies:
🖨️ Misprints or print quality issues
🧵 Manufacturing defects, including holes, bad stitching, or production flaws
📦 Item damaged in transit
❌ Wrong item sent
What to do: Email us at hello@timewarpdrip.com within 30 days of delivery with your order number and a clear photo of the issue. We’ll review it and get a replacement or refund sorted — fast.
Refunds
Approved refunds are issued back to your original payment method within 5–10 business days, depending on your bank. We don’t do store credit as a default — if you’re owed money, you get your money.
Shipping Policy
Every TimeWarp Drip item is custom printed on demand, so production time is part of the process. Most orders require 3–7 business days for production before shipment.
Estimated domestic U.S. delivery is typically 5–10 business days after production. Delivery timelines may vary based on carrier delays, holidays, weather, fulfillment volume, or address issues.
We do not guarantee exact delivery dates, but we do our best to get your order moving quickly and keep the drip on schedule.
International shipping may be available and may require longer production, transit, customs, and delivery timelines.
Lost or Stolen Packages
If your tracking says delivered but your package is MIA, contact us within 7 days. We’ll investigate with the carrier. If it’s confirmed lost in transit, we’ll reship. If it shows delivered and you can’t locate it — check with neighbors, your building, or your local post office first. We’re helpful, not magic.
Privacy Policy
TimeWarp Drip uses Shopify’s privacy tools and policy framework to help keep our store aligned with current U.S. privacy law requirements and store settings.
Customer information may be collected and used to process orders, manage shipping, communicate about purchases, improve the shopping experience, prevent fraud, and support store operations.
We respect your information and use it for legitimate business purposes connected to your order and shopping experience.
Terms of Service
By purchasing from TimeWarp Drip, you understand that all products are custom printed on demand and made specifically for each order. Because of this, all sales are considered final unless the item arrives defective, damaged, misprinted, or incorrect.
Again, because TimeWarp Drip products are custom printed on demand, we do not accept standard returns or exchanges for change of mind, wrong size ordered, or buyer’s remorse. The 30-day return window applies only to approved claims involving defective, damaged, misprinted, or incorrect items.
Please review product details, sizing, colors, and shipping information carefully before placing your order.
The Bottom Line
We’re not here to hide behind fine print. We’re here to make bold art that you love wearing, displaying, and dripping in every corner of your life. If something goes wrong, talk to us. We’re real people who actually respond.
Unapologetically accountable. Just like our drip.
Stay Bold. Drip Different. — TimeWarp Drip™