Privacy policy
Privacy Policy — TimeWarp Drip
Last updated: March 29, 2026
Look, we know nobody actually reads privacy policies. But we wrote this one anyway — because at TimeWarp Drip, we respect you. Your data, your trust, and your inbox are not for sale, not for games, and definitely not for spam. We’re too busy making loud art to be out here doing shady stuff.
Here’s exactly how we handle your information. Plain and simple — just like our drip is not.
TimeWarp Drip uses Shopify’s auto-generated Privacy Policy template as the foundation for this policy. Shopify’s template is designed to stay aligned with U.S. privacy law requirements and syncs with our store settings. Minimal customization is needed, but we added our brand language so you know exactly how we operate.
TimeWarp Drip operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience — the “Services.” TimeWarp Drip is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, complete another transaction using the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:
- Contact details, including your name, address, billing address, shipping address, phone number, and email address.
- Financial information, including credit card, debit card, financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.
- Account information, including your username, password, security questions, preferences, and settings.
- Transaction information, including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, and your past transactions.
- Communications with us, including information you include when contacting customer support.
- Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information, including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.
- Automatically through the Services, including from your device when you use our products, services, websites, cookies, and similar technologies.
- From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to provide the Services, including to process payments, fulfill orders, remember preferences and items you are interested in, send account notifications, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, enable reviews, and create a customized shopping experience.
This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you online advertisements for products or services on the Services or other websites.
This may include advertising based on items you previously purchased, added to your cart, viewed, or interacted with on the Services.
No spam games. No inbox harassment. Just TimeWarp Drip updates, offers, cart reminders, and product love when you choose to engage with us.
Security and Fraud Prevention
We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.
If you create an account, you are responsible for keeping your login credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else.
Communicating with You
We use your personal information to provide customer support, respond to questions, provide effective service, and maintain our business relationship with you.
Legal Reasons
We may use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, civil discovery, potential or actual litigation, or other legal proceedings.
We may also use information to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy.
Such circumstances may include:
- With Shopify, vendors, and other third parties who perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
- With business and marketing partners to provide marketing services and advertise to you.
- With Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites.
- When you direct, request, or consent to our disclosure of certain information to third parties, such as to ship products or through your use of social media widgets or login integrations.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy.
- To comply with legal obligations, respond to subpoenas, search warrants, and similar requests, enforce applicable terms or policies, and protect or defend the Services, our rights, and the rights of our users or others.
Depending on where you reside, you may have the right to direct us not to share information about you for targeted advertisements and marketing based on your online activity with different merchants and websites.
Relationship with Shopify
The Services are hosted by Shopify.
Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.
Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services.
To help protect, grow, and improve our business, we may use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, along with other merchants and Shopify.
To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify.
In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your privacy rights related to Shopify’s processing.
To learn more about how Shopify uses your personal information and any rights you may have, you can visit Shopify’s Consumer Privacy Policy or Shopify Privacy Portal.
Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties.
If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.
We do not guarantee and are not responsible for the privacy or security of third-party sites, including the accuracy, completeness, or reliability of information found on those sites.
Information you provide on public or semi-public venues, including information shared on third-party social networking platforms, may also be viewable by other users of the Services or those platforms.
Our inclusion of links does not, by itself, imply endorsement of those platforms, owners, operators, or content, except as disclosed on the Services.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction.
If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined in applicable law, personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.”
In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information.
These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.
Right to Access / Know
You may have the right to request access to personal information that we hold about you.
Right to Delete
You may have the right to request that we delete personal information we maintain about you.
Right to Correct
You may have the right to request that we correct inaccurate personal information we maintain about you.
Right of Portability
You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt Out of Sale or Sharing for Targeted Advertising
Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information, or opt out of processing for targeted advertising as defined by applicable privacy laws.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt out for the device and browser used to visit the website.
If Shopify can associate the device sending the signal with a Shopify account, Shopify may apply the opt-out request to the account as well.
Other than Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.
Managing Communication Preferences
We may send promotional emails, and you may opt out at any time by using the unsubscribe option displayed in our emails.
If you opt out, we may still send non-promotional emails, such as order updates, account notices, shipping updates, or other messages related to purchases you have made.
You may exercise applicable rights where indicated on the Services or by contacting us using the contact details below.
We will not discriminate against you for exercising privacy rights.
We may need to verify your identity before processing your request, as permitted or required by law.
In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting such a request, we may require proof that the agent is authorized to act on your behalf and may require you to verify your identity directly with us.
We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details below.
Depending on where you live, you may have the right to appeal our decision or lodge your complaint with your local data protection authority.
International Transfers
Please note that we may transfer, store, and process your personal information outside the country where you live.
If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the transfer is to a country determined to provide an adequate level of protection.
Text Message Marketing & Location Data
Abandoned Cart Text Messages
TimeWarp Drip’s website uses cookies to help keep track of items you place into your shopping cart, including when you abandon your cart.
This information may be used to determine when to send cart reminder messages by text message.
Text Message Marketing Program
By providing your phone number, you agree to receive text messages from TimeWarp Drip, including order updates, shipping notifications, promotional offers, and abandoned cart reminders.
Message frequency varies. Message and data rates may apply.
Reply STOP at any time to opt out. Reply HELP for assistance.
Third-Party Data Sharing for SMS
We may use third-party service providers, such as Klaviyo, to manage our text message and email marketing programs.
Your phone number and related data may be shared with these providers solely to operate our marketing communications.
We do not sell your phone number or personal information to non-affiliated third parties for their own marketing purposes.
Location Tracking & Location-Based Services
We and our third-party partners, including Klaviyo, may collect location information derived from your IP address, device, or browser when you visit our website.
This data may be used to personalize your shopping experience, deliver region-appropriate content, optimize send times for marketing communications, and improve our Services.
We do not collect precise GPS location data.
Location data may be shared with our marketing service providers solely for the purposes described above.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.
We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.
Contact
Should you have any questions about our privacy practices, this Privacy Policy, or if you would like to exercise any rights available to you, please contact us at:
Email: hello@timewarpdrip.com
Registered Business Address:
TimeWarp Drip LLC
10926 David Taylor Drive
Suite 120, PMB1376
Charlotte, NC 28262
Mailing Address:
TimeWarp Drip LLC
2764 Pleasant Road
Suite A11327
Fort Mill, SC 29708
Stay Bold. Drip Different. — TimeWarp Drip™